Privacy Policy
Last updated: May 2026
At CAVALLE & CO ("we", "us", "our"), your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly, including your name, email address, shipping address, phone number, and payment details when you place an order or subscribe to our newsletter.
We also automatically collect certain information when you visit our site, including your IP address, browser type, pages viewed, and referring URL. We use cookies and similar technologies to enhance your browsing experience.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your order, including shipping updates
- Send you marketing communications (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We share your information only with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These include Shopify (our ecommerce platform), payment processors, and shipping carriers.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. All payment transactions are processed through secure, encrypted connections.
Your Rights
You have the right to access, correct, or delete your personal information. You may also unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Cookies
Our website uses cookies to remember your preferences, maintain your shopping cart, and analyse site traffic. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have questions about this privacy policy or your personal information, please contact us at hello@cavalleco.com.au.